Terms of service

 

HIGHGARDEN CASTLE - TERMS OF SERVICE

OVERVIEW

Welcome to Highgarden Castle! Throughout the site, the terms “we”, “us” and “our” refer to Highgarden Castle. We provide this website, including all information, tools, and Services available to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our curated decor products and services to you.

By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional policies referenced herein and/or available by hyperlink.

SECTION 1 - ACCESS AND ACCOUNT

  • Age Requirements: By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.

  • Accuracy of Information: You may be asked to provide personal information such as email, billing, and shipping details. You warrant that all information provided is correct, current, and complete.

  • Account Security: You are solely responsible for maintaining the security of your account credentials and for all activities occurring under your account.

SECTION 2 - PRODUCTS AND SERVICES

  • Visual Accuracy: We strive to display product colors and images—such as our 3D puzzle vases—accurately. However, we cannot guarantee that your device's display of any color will be accurate.

  • Modifications: Descriptions of products and pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

  • Quality Disclaimer: We do not warrant that the quality of any products, services, or information purchased will meet your expectations, though we strive for excellence in every curated piece.

SECTION 3 - ORDERS AND BILLING

  • Right to Refuse: We reserve the right to refuse or cancel any order you place with us for any reason at our sole discretion.

  • Personal Use Only: You represent that your purchases are for personal or household use only and not for commercial resale or export.

  • Billing Accuracy: You agree to provide current, complete, and accurate purchase and account information for all transactions.

SECTION 4 - SHIPPING AND DELIVERY

  • Risk of Loss: Once we transfer products to the carrier, title and risk of loss pass to you.

  • Estimates Only: All delivery times provided are estimates only and are not guaranteed. We are not liable for delays caused by carriers or customs processing.

SECTION 5 - INTELLECTUAL PROPERTY

  • Ownership: All content on this Service, including text, graphics, logos, and images, is owned by Highgarden Castle or its licensors and protected by intellectual property laws.

  • Limited License: You are permitted to use the Services for personal, non-commercial use only. Any reproduction or distribution without our written consent is strictly prohibited.

SECTION 6 - THIRD-PARTY LINKS AND TOOLS

  • Optional Tools: We may provide access to third-party tools which we neither monitor nor control. These are provided ”as is” without any warranties.

  • Third-Party Links: Certain content available via our Service may include materials from third parties. We are not responsible for examining the content or accuracy of third-party websites.

SECTION 7 - PROHIBITED USES

You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to infringe upon our intellectual property rights; (d) to harass, abuse, or insult others; (e) to upload viruses or malicious code; or (f) to collect personal information of others.

SECTION 8 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

  • Disclaimer: The Service and all products are provided 'as is' and 'as available' without any warranties of any kind, either express or implied.

  • Liability Limit: In no case shall Highgarden Castle, our directors, or employees be liable for any injury, loss, claim, or any direct/indirect damages arising from your use of the Service or any products procured through the Service.

SECTION 9 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at support@highgardencastle.shop.

Our Business Details:

  • Trading Name: Highgarden Castle

  • Website: highgardencastle.shop

  • Email: support@highgardencastle.shop